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GDPR

Your data rights under the General Data Protection Regulation.

Your Data, Your Rights

NexusWeaver Ltd is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (GDPR). We take your privacy seriously and have designed Ascend with data protection at its core.

As a user of Ascend, you have specific rights regarding your personal data. This page explains those rights and how to exercise them.

Your Rights Under GDPR

Right of Access (Article 15)

You can request a copy of all personal data we hold about you. Use the Data Export feature in the app or email us.

Right to Rectification (Article 16)

You can correct inaccurate or incomplete personal data at any time through your profile settings in the app.

Right to Erasure (Article 17)

You can request deletion of your personal data. Use the Delete Account feature in the app, and your data will be removed within 30 days.

Right to Restrict Processing (Article 18)

You can request that we limit how we process your data in certain circumstances.

Right to Data Portability (Article 20)

You can receive your data in a structured, machine-readable format (CSV). Use the Data Export feature in the app.

Right to Object (Article 21)

You can object to processing based on legitimate interests or direct marketing at any time.

Right to Withdraw Consent

Where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

How to Exercise Your Rights

You can exercise your data rights in two ways:

  1. In-app: Go to Settings → Privacy to access Data Export and Delete Account features directly within the Ascend app.
  2. By email: Contact our Data Protection Officer at info@nexusweaver.io with your request. We will respond within 30 days.

Data Controller

The data controller for your personal data is:

  • Company: NexusWeaver Ltd
  • Location: London, United Kingdom
  • Data Protection Officer: info@nexusweaver.io

Making a Complaint

If you are not satisfied with how we handle your data rights request, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

Full Privacy Policy

For complete details on how we collect, use, and protect your personal data, please read our Privacy Policy.